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HP OfficeJet 4632 eAllinOne
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Hello! My family's HP OfficeJet 4632 eALLinOne printer is acting really weird. What use to happen was that it would come up with an error code, and I would restart it and it would work correctly. Now, when I restart it it keeps coming up with error codes such 0x..... and followed by random numbers. Most of the time it has 0x... and below it will say "NOS___LOAD___DATA". Please help because I do not have money to buy us a new one and my college will start back soon. 

 

Thanks for the help, 

Israel [Personal Information Removed]

3 REPLIES 3
HP Recommended

It seems like it is working fine again. I let it go to sleep but it worked. I stil might need help though

HP Recommended

@Isbatt, Welcome to the HP Support Community!

 

Ox errors indicate a hardware issue in the printer. Let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Check for any paper jams/foreign objects inside the printer and make sure the print carriage is moving freely.

You may refer to steps 1 and 2 from this document. Re-insert the ink cartridges.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hello again. It seems the computer was working fine again and then it stopped. Now it won't even turn on. Pls help asap!!!

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