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- Printer Setup, Software & Drivers
- HP OfficeJet 5255 Super slow printing

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10-26-2022 09:39 AM - edited 10-26-2022 09:40 AM
Something happened that my printer suddenly started printing super slow, like one line every 30 seconds. I have done a factory reset and it has the latest firmware. It also happens when doing a copy (so not computer/WiFi related). I have also done all the other standard troubleshooting steps of unplugging the printer and so on. I have seen similar posts on the forum but no definitive solution. Please help!
Thanks!!
10-31-2022 01:08 PM
Update: Without the color cartridge, the test page printed quickly, but when I try to print from the computer only using the black cartridge, it still prints slowly. I have set the printer preferences to grayscale, but still the same issue
11-01-2022 09:01 AM
Update: Changed the black cartridge for a new one and that seems to fix the problem. I added the "damaged" color cartridge and still prints normally. Still don't understand how the test page worked fine with only the bad black cartridge.