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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP OfficeJet 6950 - Setup Cartridges not recognized

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03-14-2022 04:11 AM
Hello, like many other people in this Q&A I've a great problem trying to install a new printer "HP OfficeJet 6950" bought two or three years ago (probably more? don't remember). Unfortunately, I've already used the Setup Cartridges, due to a request of my other printer ( another HP OfficeJet 6950 bought many more years before). Now I've to install the more recent one but I don't know how to make these cartridges recognized. Can you send me a solution? thank you
03-17-2022 11:00 AM
Hi @MadsB1,
Welcome to the HP Support Community.
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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