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Locked

‎08-04-2021 10:48 AM

HP Recommended
Product: HP OfficeJet Pro 6970
Operating System: Microsoft Windows 10 (64-bit)

Hi there!. I need to know how to reset the EWS access console (admin), as I set it up a few years ago and now I cannot remember, so I cannot perform changes in the printer. 

If it's possible I would like to be able to reset only the EWS / Web console password, and not to reconfigure all the printer. I have seen a post were it's mentioned the solution can be shared directly with me (and not published public).

thanks in adance

 

reinard

2 people had the same question
1 REPLY 1

‎08-07-2021 11:44 AM

HP Recommended

@RNH_1976

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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