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‎05-01-2022 06:08 AM

HP Recommended
Product: HP OfficeJet 8014 All-in-One Printer

My Printer is about one year old. It asks for setup cartidge although it was already initialized.


Please help me!

 

ps: Since setup cartidges were empty only instant ink cartidges were installed.

Category:
1 person had the same question
1 REPLY 1

‎05-02-2022 07:14 AM - edited ‎05-02-2022 07:15 AM

HP Recommended

Hi @Flight-gibt,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

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