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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP OfficeJet 8022e running on Windows Vista?

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03-24-2022 08:30 AM
Hi,
Thanks for using the HP Support Community.
Win vista is not a supported OS on the printer.
https://support.hp.com/in-en/document/c07062364
Try printing using HP Smart app from a phone or a Win 10 PC.
Hope that helps!
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Question / Concern Answered, Click "Accept as Solution"
03-25-2022 04:32 AM
Hi Greenturtle
Thank you for your prompt reply.
Yesterday I found this solution in the HP Support Community:
There is no printer driver available to work on Win Vista OS on the HP Support site. You will have to upgrade the OS.
However, we can try to install the printer using Windows built-in driver
Refer to this document to know how. If your printer model is not available in the list, select Deskjet 990c or Deskjet 6980 printer and rename it at the end of the installation.
I tried the above solution using Windows built-in driver. The printer is now running on Windows Vista. 😊
Have a nice day!
03-25-2022 08:46 AM
Hi,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"