HP OfficeJet Pro 6830 error code 03144661

[RobADays]

HP OfficeJet Pro 6830 error code 03144661,This error code appears everytime I turn the printer on and when I open the cover the cartridge does not move so that the ink cartridges can be removed or checked.

my Dell model number is VOSTRO_400 and the OS is VISTA 32 BIT WITH  windows 7 SERVICE PACK 2

[sandytechy20]

@RobADays

Welcome to HP forums, I see that you are getting error code 03144661 on the printer.

Reset the printer

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

   NOTE: 

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

Update the printer firmware

Refer this HP document for the steps to update the printer firmware:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.