HP OfficeJet Pro 6978 Fax on Lenovo Chromebook

[MarkG10]

I'm trying to use HP OfficeJet Pro 6978  all in one  with my Lenovo Chromebook. 

The printer and scanner get discovered with no problems. But, the name with Fax is not showing up, neither by discovery, nor by adding the device manually.

I'm looking for any help in how to use this device for sending faxes directly from Chromebook with out printing the document first.

Thanks

[Dragon-Fur]

@MarkG10 

Welcome to the HP English Community --

I cannot test this directly - we have not a single Chrome-OS device in our home office.

I do not find any method that supports what you want to do, that is, sit in front of your Chromebook and initiate a fax from the keyboard on the device.

The printer does support fax from the printer.

and

If you wish to do so, you could try using HP Mobile Fax.

(Scroll down for links and information.)

User Guide - HP OfficeJet Pro 6978 

Chapter 5 - Fax - Starting on Page 41

AND / OR

At the product support / home website

Category Setup and User Guides > Topic  Scanners, Copiers, & Fax > Sub-Topic:  Fax

An example from the collection of documents / videos:

 How to fax with an HP printer or fax machine

 FAQs

• What if I cannot send or receive faxes or I get an error message?
• Can I fax if I only have cell phone service (wireless faxing)?
• How do I send and receive faxes with my computer?
• Can I send or receive a test fax?
• Can I fax with DSL telephone service?
• Can I fax with VoIP internet telephone service?
• How do I change fax confirmation report settings?
• Where can I find my fax history?
• How can I receive a fax when my voice mail always answers my calls?
• Why can't I send a color fax?
• Can I fax over a PBX phone system?

==============================================

You are welcome to sign up for and use HP Mobile Fax to send faxes.

-- HP Smart – Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

• For example, FAQ > Section What does the Mobile Fax service cost? 
  • Please review the Terms of Service
  • Review HP Privacy Statement
• Below section FAQ > More FAQs

“More FAQs” calls this document - READ

•  HP printers - Using Mobile Fax (HP Smart app)
  • Section “What are the Mobile Fax requirements?”
  • Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
• HP Mobile Fax - Error Codes Troubleshooting

Video Example

•  HP Deskjet Plus 4140 |4152 |4155 |4158 printer: Using the Mobile Fax

General Example - HP Smart - Mobile - Main Menu

HP_Smart_Mobile_Printer_Settings_3

FYI Only -  for those who have a supported version of Windows and a supported printer

Example - HP Smart - Windows - Main Menu

HP_Smart_Win_Main_Menu_7

------------------------------------------------------

NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 6978 All-in-One Printer  

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