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‎09-04-2020 02:10 PM

HP Recommended
Product: HP OfficeJetPro 8710
Operating System: Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 8710 driver won't install. Did uninstall, problem 1627.  Seems Problem with MS Update 2004.  There is a remnant of HP OJ 6700 showing in App List, It won't install.  Went to printui, not there.

BieberBoy
1 REPLY 1

‎09-07-2020 09:00 AM

HP Recommended

Hi @BieberBoy,

 

I was able to check our previous interaction, we had recommended to you get in touch with HP Phone support.

 

Were you able to reach them?

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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