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Im trying to sell this printer, but i cannot figure out how to get my and the previous owners data removed from it. I have performed every reset possible, through the settings and ip address website, I go to shortcuts or send via email option and boom it says select accounts. Some reason it is holding on to the accounts interacted with the printer, even after resetting everything, how do I remove this for privacy reasons for the next person?????! I'm assuming this is web services based, but don't really know what to do.
Thank you in advance.
Thank you in advance.
HP Recommended
Hi @Pangia1
Click on the option to Remove Web Services.
1. In your Printer front panel go to Setup > Web Services Setup
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2. Then select the option "Remove Web Services"
3. Then you may want to Restore Factory defaults following steps in the next video:
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
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