HP OfficeJet Pro 9730e / HP Smart UPD fails to print on Windows 11 ARM64 machine

[Coppersloth]

Printer:  HP OfficeJet Pro 9730e Wide Format All-in-One

Connection method: Wi-Fi network (not Wi-Fi Direct)

Host system:    Microsoft Surface Pro 11th Edition - Snapdragon X Elite (X1E80100)

System architecture:  ARM64

OS:  Windows II - 24H2 (build 26100.863)

Drivers:  HP smart Universal Print Driver for Windows V4 (ARM64-bit)- v4.01.2.2972

Issue:

When attempting to print any document, including the Windows test page, the print job is submitted to the print queue. The print job then shows in the print queue as 'Deleted' and is not sent to or received by the printer.

Each failure to print is consistently associated with two errors in Windows Event Viewer:

1.  PrintService, Event ID 372 - Printing a document
   The document Print Document, owned by [user], failed to print on printer [printer] (HP OfficeJet Pro 9730e Series). Try to print the document again or restart the print spooler.
   Data type: RAW. Size of the spool file in bytes: 237007. Number of bytes printed: 237007. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: [computer name]. Win32 error code returned by the print processor: 1726. The remote procedure call failed.
2. Application Error, Event ID 1000
   Faulting application name: printfilterpipelinesvc.exe, version: 10.0.26100.1, time stamp: 0x5c76b0cc
   Faulting module name: ntdll.dll, version: 10.0.26100.863, time stamp: 0xbe3262b3
   Exception code: 0xc0000374
   Fault offset: 0x000000000011afb8
   Faulting process id: 0x2624
   Faulting application start time: 0x1DAC73683E21B84
   Faulting application path: C:\Windows\system32\printfilterpipelinesvc.exe
   Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
   Report Id: 5877a87e-5160-4090-97d4-404338b4e259
   Faulting package full name:
   Faulting package-relative application ID:

Troubleshooting steps already attempted:

• Using Windows built in HP compatible driver - prints successfully, but not an acceptable solution as basic driver does not support all features of the printer (duplex, print quality, paper types, borderless printing etc.)
• Printing using a different computer - printing is successful using the same version of the SUPD on an x64 based Windows 11 machine.
• Uninstall and reinstall of drivers - no change, printing still fails, printing still fails with same associated errors
• Using previous versions of SUPD (from windows update catalogue - no change, printing still fails with same associated errors
• Reinstall of Windows from recovery image, installing printer drivers before any other apps or updates -  no change, printing still fails with same associated errors
• HP Print and Scan Doctor / diagnosis via HP Smart app - software fails to complete its assessment (pos. not compatible with ARM64 systems)