HP Officejet 3830 printing extremely slow

[moonlightsonata]

My HP Officejet 3830 is printing extremely slowly; like five to ten minutes a page.  I went through the Virtual Agent and did every single one of the suggestions and none of them worked.  I unplugged it, I updated the drivers/firmware, changed the print quality, all of the suggestions it had.  I even tried removing the printer from my computer and re-adding it.  Any advice would be greatly appreciated!

[Kumar0307]

@moonlightsonata, Welcome to the HP Support Community!

I understand the printer is printing slow. To assist you better,

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Try making a standalone copy from the flatbed glass and check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.

Make sure you have tried the steps mentioned in this document - Slow printing

If the issue persists, we will have to perform a factory reset on the printer.

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

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Have a great day!