HP Officejet 4635 is not connected to Internet

[gitano81]

Unable to connect my 4635 printer  to my computer wireless

[Dvortex]

Hello, @gitano81 – Greetings!

Thanks for reaching out! I’m here to help 🙂

Going through your post, I see that you are facing issues while connecting your Officejet to the network. To assist you better, I need to know the operating system on your PC. So, if the steps below do not resolve the issue, please reply with the operating system details.

Alternatively, please try the steps listed below to connect the printer to the network:

1. On the printer control panel, press the Wireless button .

   The Wireless menu displays.

2. Press the Selection button  next to Settings.

3. Press the Down Arrow  to select Restore Defaults, and then press OK.

4. Press OK again to confirm your selection.

5. Press the Wireless button , and then press the Selection button  next to Settings.

6. Press the Down Arrow  to select Wireless Setup Wizard, and then press OK.

   The printer searches for available wireless networks.

7. Press the Down Arrow  to select the name of your wireless network, and then press OK.

8. Follow the instructions on the control panel to connect the printer to your wireless network.

Once the printer is connected, download and install the printer drivers from here: http://hp.care/2q4usyP

Let me know if that helps!

Good luck 🙂
 

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[Poss1]

OS 12.1 has worked in the past not connecting have reset router and using setup wizard