HP Officejet 4650 Won't print in color

[KathyAnn92]

My new HP Officejet 4650 won't print in color. I have it connect via Wi-Fi, and I have tried to print in color, and it won't let me via my laptop and my phone. How can I fix this?

[Rainbow23]

Hi @KathyAnn92,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print in color from your HP OfficeJet 4650 All-in-One Printer.

This issue could occur if the print in black only option is checked in the drivers or the color cartridge may be empty or defective.

Let's go through a few steps to fix this issue.

1. In your software application, click Print.

2. Select your printer from the list of available printers.

3. Click the option that opens the Printer Properties dialog box.

Note: Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. On the Properties window, click the Paper/Quality or Features tab, depending on your software.

5. Click Advanced, click Print in Grayscale, and then de-select Print in Grayscale or High-Quality Grayscale.

6. Click OK to complete the change.

If the issue persists, then you may follow the link: Color or Black Ink Not Printing

Let me know how this works.

[CC92118]

My HP Officejet 4650 suddenyl stopped printing color. I am working in Microsoft Office - I followed your directions in Excel, Word and Pwoer Point and there is no option for grayscale - please see the attached screen capture.

Do you have any other advice?

[RPOK]

I had the same problem so I called.  They had to remove and uninstall everything and then reinstall it.  If you installed from your computer seeing a new device it probably didn't install the entire thing.  Try removing everything and then going to HP.com and finding the latest download, mines working now.

Good Luck

[sandytechy20]

@RPOK

Welcome to the HP Forums.I understand that you were unable to print in color on HP Officejet 4650 Printer and you have already done some preliminary troubleshooting.

Good to know that issue is fixed.

Feel free to contact us in feature if you need any assistance in feature.

Cheers.

[kbuckler87]

I have the same problem as CC same screen shot. How do I fix this?

[Bubikon]

There is no such thing in Microsost Word

[Bubikon]

Paper quality or featurees tab has nothing for greyscale in Microsoft Word

[Murgatroyd2]

If i have to remove everything to reinstall the driver from HP.com, what is everything. I have an HP laptop, so I am reluctant to remove anything starting with HP as that may include software for my laptop. I uninstalled anything with HP 4650 in the name.

[Ronster1]

HP OfficeJet 46550