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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
da083
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HP Officejet 6310 All-In-One Printer - HP Solution Center pops up Adobe Flash Player not Installed

HP Recommended
HP Officejet 6310 Printer
Microsoft Windows 10 (64-bit)

Hello,

 

It seems Adobe flash player no longer supports chrome, edge or mozilla.  When I click on HP Solutions Center, this message pops up:  Solutions Center has detected that you do not have the correct version of Adobe flash player for Internet Explorer installed.

 

I have already changed the date to Dec 1, 2020 and it did not work.  I also downloaded HP Scan and Capture but it does not recognize my printer IP address or host name.

 

Please help.

 

Thanks,

da083

 

1 REPLY 1
ShlomiL
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HP Recommended

Hi,

Please try installing and using HP Scan Extended and check if that may work:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

Shlomi



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