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HP Recommended
macOS 12.0 Monterey

HP Officejet J3600 printer is not printing again. (see Aug 22) my MacOS updated to Ventura 13.0.1.  Do I need a new printer or is there a helpful link again about a driver?

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yea! I did a work around with your help. I went back to the 8-22 link you sent me for a similar problem.  I think it worked. but what definitely worked was going to Preferences-Printers and deleting my current listing of J3600 as the printer and then adding it back in as a new printer. Wa la ! I am printing.  Thanks for your great  assistance to us non techy types

View solution in original post

3 REPLIES 3
HP Recommended

Hi @eb92 ,

 

First download and install HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

Then go to Preferences > Printers then Add the printer, follow the steps from the next video:

https://www.youtube.com/watch?v=s_7N1D_mV8c&t=1s&ab_channel=AndroidTechPark

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thanks but the link does not work.  I get Access Denied when trying to access it.  This forum will not let me post the whole access denied link

Help

 

HP Recommended

Yea! I did a work around with your help. I went back to the 8-22 link you sent me for a similar problem.  I think it worked. but what definitely worked was going to Preferences-Printers and deleting my current listing of J3600 as the printer and then adding it back in as a new printer. Wa la ! I am printing.  Thanks for your great  assistance to us non techy types

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