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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Officejet PRO 8720 - Print last page first

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09-22-2022 10:15 AM
Hi,
I have a HP OfficeJet Pro 8720 and my cumputer is running on Windowa 10 Professionnel.
My printer always print the last page first to the first page.
How I can reverse to print first page first?
I don't have the option in the setting.
Thank you
09-22-2022 03:48 PM
Welcome to the HP Community Forum.
It looks like you are perhaps using a class driver as opposed to the full driver -- or that the full driver is not installed.
?
It is also possible the full driver needs to be reinstalled.
Example - Devices and Printers > Right-Click on Printer > Printer Properties > Advanced > Select driver
Printer_Properties_Advanced_Driver_List_1
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The following is an example of the Printing Preferences -- full driver printer software installed - OfficeJet Pro 9025
"Reverse Order" is found in section Advanced
9025_Printing_Preferences_Everyday_5
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Set / manage the page range and page order in the application / software you are using to view and submit the job.
General Example - HP Smart - Windows - Simple PDF Print - Main Menu and More Settings
HP_Smart_Win_PDF_Print_Duplex_1
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Printer Software - Details / How-to / Examples
>>> Check / Install the Full Feature Software / full driver printer software
The full driver provides the foundation on which other programs and printing software depend.
The driver includes HP Scan – HP Scan supports scanning / saving / printing your scan content.
Preparation
If you have not done so,
In addition to the HP Smart application,
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Make sure your VPN is switched Off when installing the HP Smart application or the printer software.
Printer Software Check - Is the printer software installed?
Notes
When the full driver printer software is installed,
Find the printer software listed in Control Panel > icon view > Programs and Features.
The installation of the full printer software adds two shortcut icons to the Desktop.
The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scan is named for itself and provides a direct call to the HP Scan software.
Programs_and_Features_Printer_Desktop_Icons_8
Next...
Printer software installed and listed AND / OR Software is out of date or is not working
NOTE: If the printer software shows installed but is not working as expected, remove and reload the software.
NOTE: Windows 11
Windows Start > Search for Control Panel and open
Uninstall the printer software from Control Panel > icon view > Programs and Features
Restart the computer and log in
What if?
If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...
Microsoft: Fix problems that block programs from being installed or removed
OR
Revo Uninstaller (Free version)
then
Restart the computer and log in
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Printer Software
Method - Use the Easy Start Software to Install HP Smart and / or the Full Feature / Full Driver Software
Installation Package - Information and Download / Save
HP Easy Start Printer Setup Software
Easy Start can be used to install your printer software and / or the HP Smart application.
If you would like to do so,
If the HP Smart Application is (already) Uninstalled, Get a new copy of the application from the Microsoft Store
If you want to install the full driver printer software, choose the "Full Software and Drivers" option during the installation procedure.
Basic Instructions - Install the Full Feature Software / Full Driver printer software
Preparation
- If the printer software is still / already installed, Uninstall the printer software from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers
After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.
If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.
- If using VPN, shut it off to install software. NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.
- Reminder: If using USB cable between printer and computer, disconnect the cable before installing software. Later... Connect the cable when instructed (near the end of the installation procedure).
- Observation: It is possible (assuming your Wireless Network is stable) that using a Wireless connection to install the printer software might work better than using an Ethernet Connection. Personal choice - the Wireless connection method is recommended when you face insurmountable issues installing the software.
Installation
- Download and Save the Full Feature Software installation package or the Easy Start Software
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- After the software is installed, Restart the computer and log in
If using Easy Start
- Skip any extra software / offers you do not want – Wording varies as does the number of times you have to “skip” or opt-out of various options.
- When asked, opt for "Full Software and Drivers" (exact wording might vary).
Easy_Start_Full_Driver_2
- If after the Full Software and Drivers option is selected, the installation terminates (suddenly stops and disappears – never comes back): Open your Downloads folder > Look for and Right-Click on the full Web installation package and “Run as Administrator”
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NOTES
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Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8720 All-in-One Printer series
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
09-23-2022 07:37 AM
😎
You are welcome.
Are you able to print in reverse order now?
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"