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‎04-08-2021 06:02 PM - edited ‎04-08-2021 06:05 PM

HP Recommended
Product: HP Officejet Pro 6830 multifunction printer
Operating System: Microsoft Windows 10 (64-bit)

I have an Asus Z590 motherboard and tried to install the Intel RST Premium driver with Intel Optane system accelerator (RAID), but then I went back to the standard AHCI controller.


I have connected to the system an HP Officejet Pro 6830 multifunction printer which has an integrated USB port.


Before, in system management, together with hard disks, the unit of the printer USB port appeared fixed to me, while now the unit appears to me ONLY if I insert a key into the printer's USB port and this is not good...


Someone help me to make the USB port of the printer appear fixed to me together with the hard disk drives in the devices and drives panel like before the changes ?


Thanks to those who have the patience and the competence to help me...

Category:
1 REPLY 1

‎04-11-2021 12:02 PM

HP Recommended

@74lobster

 

Welcome to the HP Support Community.

 

The Printer will only we listed when it's connected to the Computer.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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