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Locked

‎02-02-2023 07:25 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: macOS 12.0 Monterey

HP printer ink used to work. Suddenly stopped and I am getting Non HP Chip Detected.  The Ink from HP cost too much and HP is not playing fair by blocking non-HP Ink. We should stop buying HP Printers if they can't fix it.

I tried all firmware updates, printer factory set up, and bypass options. This is time wasting and money waste

Category:
7 people had the same question
1 REPLY 1

‎02-09-2023 10:26 AM

HP Recommended

@Sajha 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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