Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer

If I start the process over again, HP smart will not get the message again, I don't know what else to do ? HP Officejet Pro 8610 Installation  tips, Need it to connects to HP Smart app, so  e-print doesn't go offline. My original post as I am not sure what category it ended up in?

 

I have spent many hours installing, uninstalling start up -from HP smart for the HP Officejet pro 8610. The last time I installed the printer, but HPs mart did not recognize I needed to install I am guessing I did not wipe everything off computer idk, but I over road this by manually downloading each part of the package separately if that make sense. t worked as far as I could print via e-print. I set up email and scan with all the servers, ports, and printer email and password.... only to at the close to end the msg I received from the installation page was I was not connected to the internet; the computer was the printer e-print was offline. when I signed back into my HP smart account it did not recognize the printer install - I am back to square one and very frustrated and feel defeated at this point. Is there anything I can do to save all the work and time I have invested in this nightmare.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.