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Locked

‎04-10-2024 03:15 PM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: iOS

I have a HP Officejet 8720 Pro that I have had for years and it works with every Apple iOS device that I own (iPhone, iPad, Macbook Pro, etc).  Except for the brank new MacBook Air M3 that I just purchased.  For some reason...this Macbook Air cannot add this printer via AirPrint.  They are all on the same wifi.  I cannot print, scan, etc from this new MacBook Air if I use HP Smart app.  But cannot print from any of the apps on the Macbook that have a PRINT option.  I have had Apple Support on the case with no success.  I have reviewed several post here with no success.  I have reset everything mention or proposed.  

 

Does anyone have ANY suggestions.

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