HP Officejet Pro 9022 AIO and Windows Server 2008 R2 : no driver

[BG57]

Hello,

i recently buy this printer for a customer.

It works fine with Win10.

But we have also a server (Windows Server 2008 R2 with SP1 and Desktop Experience) and we need to install the printer on the server using LAN.

We have download the Web driver install and when we start it, we have a message "the OS is not compatible with this install".

But there is not another install file on the product page.

The WS 2008 R2 is in the list of supported OS.

I have also trying to extract drivers form the Web package and install them with "msiexec /i OJP90x64.msi" but it doesn't worked with the same message "os not supported".

Could you help me to install this printer ?

Thank you

[Echo_Lake]

@BG57

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.