HP Officejet j4680 not working with Mac OS MOJAVE 10.14.5

[slandre]

Printer is fairly old.  I was able to add the officejet j4680 drivers however the systems. like it did not recognize them.  I deleted the printer and drivers and then readded twrice.

steps take to add

click apple on system menu

click system preferences

click printers and scanner

plus sign to add printer which shows installed printer

clicked on default name of the installed printer 

this is when I get an error "stating that an error occurred while trying to add the selected device. unable to find an appropriate software on your system after running software update.

Next step I selected HP DeskJet Series under the Use window and clicked. This step loads drives however upon downloading and installing print functionality still doesn't wok.

Help!  Are there more HP drivers to try?

[ShlomiL · Accepted solution]

Hi,

Click the Apple menu and then About This Mac, then press Software Update and ensure the latest updates are installed.

Now try adding the printer via System Preferences again and check for any difference.

If the same persists, try installing below package and then add the printer and check for any change:

https://support.apple.com/kb/DL1888?locale=en_US

Shlomi

[slandre]

Shlomi,

My OS was at the most updated version.  I performed the remaining steps you suggested up deleting and adding the printer band and it worked as you suggested without installing the additional package.

Thanks for your help.  It was a tremendous burden removed!

Slandre