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‎01-05-2022 05:39 PM - edited ‎01-05-2022 05:40 PM

HP Recommended
Product: HP Officejet Pro 8625

I had some issues with the printer and I reset it. However after I reset it, for some reason all required features including setting up wireless  networks is disabled by an administrator lock. I previously had this issue when my printer was connected to the WiFi and I was able to use a browser to get onto the admin page and disable the admin. How do I hard boot my printer so that I can restore to factory settings? I am not able to use the menu on the printer screen as its disabled by the admin and its not on a network so I cant access it from my laptop browser either.

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