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‎01-06-2022 12:59 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

We have a HP P2055dn printer and are attempting to install the drivers. The only drivers available from HP are universal. After many attempts we cannot get the drivers to work. We swapped the printer and same issue which rules out the printer being defective. Any help is appreciated. 

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1 person had the same question
3 REPLIES 3

‎01-06-2022 02:09 PM

HP Recommended

Connecting via network or USB? If USB you need to download the managed version of the driver which includes a USB driver patch. If networked, add the printer manually and manually create a standard TCP/IP printer port when installing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎01-06-2022 02:13 PM

HP Recommended

Connecting with USB. We attempted your recommendation and still not working. 

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‎01-06-2022 02:17 PM

HP Recommended

My suggestion would be to connect via network if at all possible. Older USB printers can be problematic and not sure about you but I hate wasting time when other options are available.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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