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Microsoft Windows 10 (64-bit)

Hello, i changed cardriges to my printer HP Photosmart 3310 all-in-one but i get Fout 0xc05d2281.

I already reset the printer but stil same probleme

1 REPLY 1
HP Recommended

 @Alberto991,

 

Let's try these steps:

 

Step 1: Use genuine HP ink cartridges

 

Step 2: Power Reset

  • Make sure this printer is plugged into a direct wall, not a surge protector.
  • Turn the printer on.
  • Wait until the printer is idle and silent before you continue.
  • Remove all of your ink cartridges from the printer and close the door.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  • Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
  • Reinsert the ink cartridges, and then close the ink cartridge access door.

Step 3: Clean the cartridge contacts

  • Lift the top cover.

        

  • Remove the cartridges

           

  • Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)

    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.

  • Lightly moisten the swab and squeeze out excess moisture.

  • Holding the cartridge by its handle, wipe the copper contacts.

             

  • Clean all ink cartridges

  •  Re-insert the ink cartridges, close the latch and the printer top cover.

  • Check if the error goes off. 

Let me know if this helps. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “KudosThumbs Up" on the bottom right to say “Thanks” for helping.

ATHARVA_GP
I am an HP Employee

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