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‎10-21-2020 06:15 PM

HP Recommended
Product: HP Envy Photo7855
Operating System: Microsoft Windows 7 (64-bit)

Cannot install HP Photo Creations Software. I want to make cards using my photos. Been doing this for years but my old program is unusable on  Windows 7.  I get either a DC18 or 12007 error message when I click on the icon to install it.  Any help out there?

Category:
1 REPLY 1

‎10-21-2020 11:20 PM

HP Recommended

Hi,

The HP Photo Creation Software has retired and can no longer be used:

https://support.hp.com/in-en/document/c01994532

Shlomi



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