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HP Recommended

Hi, I'm trying to make this printer (HP Photosmart B109a) function again on Win10 after reinstalling the O/S (it was working previously) but it isn't working properly with Windows autodetect (it can PRINT but NOT SCAN), nor there are any drivers available to download:

 

Ryuga_0-1636026323686.png

 

I installed the HP print and scan tool and it also says that the driver is not installed:

 

Ryuga_1-1636026367435.png

 

If I click on "get installer", the link doesn't work either:

 

Ryuga_2-1636026449946.png

 

HP Smart says it can't work with the scanner:

Ryuga_3-1636026557205.png

And HP Scan and Capture (the tool I was using before reinstalling the O/S) can't find it either (no "available" printers).

Ryuga_4-1636026692881.png

 

Manual search asks for an IP/hostname, but it's USB connected so it doesn't help either.

 

Any suggestions?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Ryuga 

 

Try the driver download from the next link:

Photosmart B109a

 

* Click on YES option  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Ryuga 

 

Try the driver download from the next link:

Photosmart B109a

 

* Click on YES option  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

It worked, thanks!! 

 

Ryuga_0-1636103078378.png

 

Now I can scan too.

 

I really do not understand why this is not available for download on the drivers page!

HP Recommended

thank you soooooo much!!! been searching for a week to have my scanner to work again now it finally does 

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