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‎09-26-2021 10:39 AM

HP Recommended
Product: HP Photosmart C4180 All In One
Operating System: Microsoft Windows 10 (64-bit)

Purchased new computer.  Cannot find a driver for this printer.  Tried manual and used the C3100 as C4100 was not available.  Printing seems to work but not scanning, etc.

Category:
3 REPLIES 3

‎09-29-2021 07:27 AM

HP Recommended

@Scram81, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for a driver for the printer. Due to the age of this printer, the driver is not available on the HP Support site.

You may use the built-in driver on windows to print, but to scan use the HP Scan and Capture app from the Microsoft Store.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
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‎09-29-2021 07:52 AM

HP Recommended

I have tried the scan and capture app but it doesn't find the printer.

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‎09-29-2021 08:02 AM

HP Recommended

@Scram81

 

In that case, there are no other apps that can be used to scan as the printer driver is not available. This model printer is not compatible with the HP Smart app.

 

If you want the scan feature, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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