-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP Photosmart C4280 neither Apple nor HP providers relev...

Create an account on the HP Community to personalize your profile and ask a question
02-02-2021 02:29 PM
Since MAC OS update the error message
“HPDM.framework” will damage your computer.
reappears every few seconds i.e the system no longer supports the printer Photosmart C4280
It still shows in printers and printers, however neither Apple nor HP seem to provide the drivers necessary to remove the damage message.
Please provide guidance.
02-02-2021 10:34 PM
Hi,
Please make sure your macOS is fully up to date by installing any update for Catalina:
https://support.apple.com/en-us/HT201541
Next, uninstall any existing HP Software by following the HP Uninstaller Utility below:
Next, download and install the latest drivers below:
Finally, open System Preferences, and then open Printers & Scanners to re-add your printer. be sure to select the printer model within the Use drop-down menu.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
02-14-2021 03:31 PM
Thank you Shlomi.
Steps 1 and 2 were dome, however, having installed the HP package the message I get upon opening is "
This volume does not meet the requirements for this update".
Could there be another package?
When system updated (as per step 1) the system became MAC OS BigSur 11.2 (upgrade from Catalina).
Thank you for your suggestions in advance.
02-14-2021 10:20 PM
Thanks for clarifying @lanade
Please follow the Resolution section below and let me know how it goes:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
02-15-2021 02:25 PM
Hi Shlomi,
Thank you again for the response.
After downloading HP package upon opening the message is:
“HewlettPackardPrinterDrivers.pkg” can’t be opened because Apple cannot check it for malicious software"
This software needs to be updated. Contact the developer for more information.
Help much appreciated