HP Photosmart C4385 code 10

[1EYEsam]

I can not connect my HP C4385 to my computer. I had it connected to an old computer and everything worked fine. it says the drivers can not be installed

[Dragon-Fur]

@1EYEsam 

Welcome to the HP User Community.

The old computer likely had old printer software for your older printer.

There are not any HP print drivers listed for this printer and Windows 10.

Reference > Software and drivers for HP Photosmart C4385 All-in-One Printer 

Instead the instructions direct you to install the Windows built-in print drivers.

HP Printers - Installing and Using the Windows Built-in Print Driver

Scan?  See Section FAQ > How do I use the printer functions with the built-in driver?

Example

Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver.

• Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
• Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
• Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.

References / Resources

HP printers - Windows built-in driver fails to install

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Photosmart C4385 All-in-One Printer 

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