HP Photosmart C5580 All-in-One won't install on HP ENVY Desktop TE01-2250xt CT running Windows 11

[JackGombola]

I have the HP install disk for my C5580 printer and it prompts me to run setup. I then get the following error messages when I try to install this old printer on this new desktop running Windows 11:

The Operating System on this computer is not supported.  The installation cannot continue until this is resolved.

Current OS: 602 64

Supported: Windows XP, Windows xp 64 bit, Vista, Vista 64 bit.

This printer worked well on Windows 10 until this new box arrived.

What advice can you give?

Thanks,

John

[personal info removed]

[TeriG1]

Getting the same error for C5280.  It also said my os was 602 or 620, I have no idea what that means.  Mine is Windows 10 and all the supported ones seem to be older.  I can get my printer to scan but not print.  The app to control the printer has all

scanner functions but nothing for the printer.

[ferRX · Accepted solution]

Hi @JackGombola 

Try the driver download from the next link:

Photosmart C5580

• >> Photosmart C5580 - driver software - Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[JackGombola]

FerRX: Thank you.  That worked! 

I appreciate you attention.

Jack

[ferRX]

I am happy to see the driver installation worked and now is solved 😊

Best regards, FerRX.