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‎11-03-2021 12:48 PM

HP Recommended
Product: HP Photosmart D5160 Printer
Operating System: Microsoft Windows 10 (64-bit)

HP Photosmart D5160 Printer. Bought new in box. Software CD is for XP and 2000. I had same printer that worked on my Windows 10 Lenovo laptop but it finally died after a few years. This same model new one will not power on. The power button blinks. I have tried the steps to power on but nothing works. Took control panel off and cleaned cover linkage. Must be an internal issue but it was new so don't understand why it won't power up. 

Category:
2 REPLIES 2

‎11-06-2021 01:25 PM

HP Recommended

Hi @ NC190,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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‎11-06-2021 02:11 PM

HP Recommended

Hello,

 

I don't see a blue envelope next to my profile name. Help.....

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