HP Photosmart Premium Fax e-All-in-One Printer - C410a Flash is NOT supported interface not working

[baldonick]

Hi, I have a HP Photosmart Premium Fax e-All-in-One Printer - C410a and the HP Interface is not working since support for Flash stopped. Any solutions for this? HP really dropped the ball on supporting an old printer!!! Does HP have a driver and interface for this C410A printer?

[Dragon-Fur]

@baldonick 

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There is no actual fix for the interface - the old software depended on Flash and Flash is "no more".

OK...

The printer software itself - assuming it is still installed - is very likely still usable.

For example,

You should still be able to print from applications (Word, for example).

PDF printing is still likely possible using Adobe Reader DC

Scan

Scanning options are available - several scan programs / applications, in fact, are available for Windows 10.

For example,

1.  Start Scan using HP Scan executable

The exact name of the "HP Scan" executable might be different for one or another printer / software.

Example:

The old Solution Center Scan software is located in "Digital Imaging"

The name of the scan executable varies.

C:\Program Files (x86)\HP\Digital Imaging\bin\

OR

C:\Program Files\HP\Digital Imaging\bin\

Find and Double-Click on scan File name / executable.

For example:

hpiscnapp.exe 

OR

hpqkygrp.exe

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What else?

Flash has been permanently disabled as of 12-Jan-2021.

This causes the "startup" menu of the Solution Center to fail when you try to open the software.

There are options, both recommended and others that are "not supported" but do work according to those who have used them.

For those printers affected by the loss of Flash,

A collection of the recommended options are included in this Post:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Photosmart-4480-All-in-One-Printer-s....

Message includes a link to the TKB article on the subject.

If you do not like the recommended options, do not want to use these, or wish to see more,

Search the Community for "Solution Center" - sort the results by Date - open / read those threads that are of interest to you.

Reminder:  The only actual solution is to replace the printer.

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