HP - Printer - 61.2509.0.100 errore installazione

[sebyxHD]

impossibile installare HP - Printer - 61.2509.0.100 da windows update

[Hawks_Eye]

Hi @sebyxHD 

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[sebyxHD]

Hi, I wanted to know why I can't install the HP - Printer - 61.2509.0.100 drivers.
Neither from Windows Update nor from a file install.
I have an HP Omen 15-dc1002nl.
OS: Windows 11 25h2 26200.7019

[Hawks_Eye · Accepted solution]

Thanks for replying @sebyxHD 

The HP - Printer - 61.2509.0.100 driver may fail to install due to compatibility mismatches, corrupted spooler services, or blocked driver signatures in Windows 11 25H2. 

Let’s walk through a clean and effective fix.

1. Clear Print Spooler and Driver Store

Open Services (press Windows + R, type services.msc)

Locate Print Spooler, right-click > Stop

Navigate to:

• C:\Windows\System32\spool\PRINTERS

Delete all files inside (do not delete the folder)

Then go to:

• C:\Windows\System32\DriverStore\FileRepository

Look for folders starting with hpv* or prnhp* and remove them if possible

Restart Print Spooler from Services

 

2. Use HP’s Full Software Installer

• Visit HP’s official Drivers & Software page
• Enter your printer model manually
• Download the Full Software Solution package, not just the basic driver

This ensures all dependencies and services are installed correctly

 

3. Install via Device Manager

• Open Device Manager
• Right-click your printer under Printers or Unknown Devices
• Choose Update Driver > Browse my computer
• Point to the extracted driver folder from the full installer

 

4. Disable Driver Signature Enforcement (Temporary)

If Windows blocks the driver:

• Press Shift + Restart > Troubleshoot > Advanced Options > Startup Settings
• Select Disable driver signature enforcement
• Retry installation

 

5. Check Windows Update Catalog

• Visit Microsoft Update Catalog
• Search for HP - Printer - 61.2509.0.100
• Download the .cab file and extract it
• Install via Device Manager as above

• Ensure your printer is connected via USB or network before installing
• Avoid using HP App during driver setup — install drivers first, then launch the app
• If the driver still fails, try installing on a different Windows 11 PC to isolate the issue

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Take care, and have an amazing day!

Regards, 

Hawks_Eye