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HP Recommended
Photosmart D110
Microsoft Windows 10 (64-bit)

I keep on getting, "Printer Not Found During Network Driver Setup (Mac) error message in my HP assistant. I  don't have a Mac. I uninstalled and reinstalled the driver software and the message keeps on appearing in my HP assistant. My printer works fine. I  also tried powering down the router, printer, and pc. No luck on clearing the error message. How can I clear this message from my HP Assistant?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ToGed3, thank you for your reply, I'll be more than glad to help you.

 

I understand that the issue has resolved after removing the printer from HP Assistant.

 

I also appreciate your time and patience in resolving the issue with the printer.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

4 REPLIES 4
HP Recommended

@ToGed3, welcome to the HP forums! It is a great way to post questions and find resolutions by working with specialists in the HP community.

I greatly value your relationship with HP. You are a valued HP customer and we appreciate you for doing business with HP.

 

I understand that you get an error message "Printer Not Found During Network Driver Setup (Mac)".

It’ll be a great pleasure to assist you with this.

 

This issue could occur if the latest drivers are not installed.

 

Please follow the steps from the link below:
 

1. Uninstalling the Printer Software (Windows)

 

2. HP Photosmart Full Feature Software and Drivers

 

If the issue persists then please follow the steps in the link: Printer Not Found During Network Driver Setup (Windows)

 

Hope this helps. Let me know how this goes. Take care now and have a good day.

Rainbow23 - HP Support.
HP Recommended

I uninstalled and reinstall again the D110 drivers. This still didn't fix it from me getting the expclamation mark that  it's looking for driver for Mac when I have a windows PC. I finally removed the ink jet D110 device from my HP Assistant (problem solved). I notice someone else had the same issue in the forum. HP needs to update this driveer to quit looking for a Mac when the printer is actually connected to a windows PC. Something isn't right with this driver or it's HP assistant? Had this ink jet D110 for while and why is this all of a sudden popping up with the explamatiom mark with the driver is looking for a mac?

HP Recommended

I'm having the same issue as well.  I will just have to remove the device from the assistant.

HP Recommended

@ToGed3, thank you for your reply, I'll be more than glad to help you.

 

I understand that the issue has resolved after removing the printer from HP Assistant.

 

I also appreciate your time and patience in resolving the issue with the printer.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.