HP Printer and Scan doctor update problem in Windows 11

[sigi1311]

I Have also clear the folder with the Printer an Scan doctor und have reinstalled the Version 5.6.3. No problems with the older version.

[MarcoCarminati]

Thank you Kumar,

I have uninstalled HP Print ad Scan Doctor from my PC.

I want to reinstall the previous version 5.6.3 of HP Print and Scan Doctor, previous than the version 5.6.4

If you think this is correct, I ask you how can  I do

Or do you suggest I try to reinstall the new  version 5.64.4 ?

I wait for another kind answer

Best regards

[Kumar0307]

@MarcoCarminati

Only the latest version of the app is available on the HP Support site. If you have access to the previous version, you may install it.

But, if you want to reinstall it, why did you want to uninstall it in the first place?

Again, this is a diagnostic tool. You do not need this to print or scan.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[gab123]

please ; where can I download the previous version? 5.6.3? thanks

[MarcoCarminati]

Hi  Gab 123,

accord to my opinion, it's not possible to reinstall version 5.6.3

The only solution is to wait a new version, compatibile with Windows 11

Best Regards

[sigi1311]

@MarcoCarminati

If you have the old version 5.6.3 saved on PC, it is no problem to reinstall this version, but you must ignore the update notification.

[gabriele12345]

No, it's possible to download version 5.6.3

And it works.

Sadly, scan test fails.

No solutions (reboot, unplug usb, unplug all wires, praying etc.).

Now, this is the result of scan test of scan doctor:

1) update ok

2) device ok

3) wrong scan windows WIA 

4) wrong sca HP TWAIN

In services all is right but there is a big problem between windows 10 pro and HP neversto Laser MFP 1202 nw (my scan printer)