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Create an account on the HP Community to personalize your profile and ask a question
05-06-2022 07:56 AM
Welcome to the HP User Community.
HP Scan is part of the printer software.
Caveat / Note
You did not include your printer model in your message.
I pulled the model name out of the image you posted.
If this is not your printer - the following is not your answer...
True
HP Scan and Capture is an application.
HP Scan and Capture is dependent on the printer software having been installed,
HP Scan and Capture is a nice app; it is not HP Scan.
For those reading:
Be Aware - there are two printer software packages for this older printer .
Read before grabbing...
"Basic" printer software requested here - stripped version of the printer software
Installation package - Information and Download
HP Officejet Pro 8600/Plus/Premium e-All-in-One Printers - N911a-n Basic Driver
The Full Feature Software / full driver printer software
Installation package - Information and Download
Opinion
Unless you must do so, I suggest you do not opt for the "Basic" version of the printer software.
Basic Instructions - Install the Full Feature Software / Full Driver printer software
Preparation
- If using VPN, shut it off to install software. NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.
- Not working? If the printer software is still / already installed, Uninstall the printer software from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers
Check: After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers. If found, Right-Click on the printer and "Remove"
- Reminder: If using USB cable between printer and computer, disconnect the cable before installing software. Later... Connect the cable when instructed (near the end of the installation procedure).
Installation
- Download and Save the Full Feature Software installation package or the Easy Start Software
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
- If using Easy Start > Skip any extra software / offers you do not want (wording varies).
- After the software is installed, Restart the computer and log in
NOTES
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Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
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Example - HP Printer Software - Windows
Programs_and_Features_Printer_Desktop_Icons_5
Example - HP Scan - Main Menu
9025_HP_Scan_Menu_PDF_7
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP Officejet Pro 8600 e-All-in-One Printer series - N911
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
05-06-2022 08:22 AM
hey there,
Thanks for the reply.
I should have mentioned the printer model is Deskjet 3050.
I downloaded the full software for this....but HP scan is not inculded or showing up.
HP scan and capture, does not allow to crop PDF while scanning.
Hence I am looking for HP Scan, simple but works brilliant.
05-06-2022 09:30 AM
You are welcome.
Your Full Feature Software - Installation package - Information and Download
HP Deskjet 3050 All-in-One Printer series - J610 Full Feature Software and Driver
HP Scan and Capture
Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP print software drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
Application controls / options
Settings > Apps > Apps and Features
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
05-06-2022 09:25 PM
Is there a way to connect a canon printer to work with the HP deskjet 3050software and basically HP scan.
HP scan and capture allows me to connect to my canon printer along with my HP printer, but i cannot find a way to make the canon printer run with the full HP software for.
Correction: HP scan and capture allows you to crop PDF but does not allow to rotate pages individually....either all are selected or none,....
05-07-2022 08:20 AM - edited 05-07-2022 08:37 AM
@dom1981 wrote:Is there a way to connect a canon printer to work with the HP deskjet 3050software and basically HP scan.
HP scan and capture allows me to connect to my canon printer along with my HP printer, but i cannot find a way to make the canon printer run with the full HP software for.
Correction: HP scan and capture allows you to crop PDF but does not allow to rotate pages individually....either all are selected or none,....
Edits / Updates - HP Scan and Capture (Scan and "Add" page / content)
At the moment I don't have an example plate for Scan and Capture > Scan > Crop that illustrates the ability to Scan > Edit / Crop / Add Page (+) / Save the results.
Just tested again...The process is a bit slower than might be ideal - but it works.
One thing that somewhat speeds up the process - at least for Photos / Images -
If more than one photo fits on the printer flatbed, place multiple photos on the flat bed
Note: The "Add" feature works similarly in HP Smart)
Start HP Scan and Capture
Scan the group of photos / content on the flatbed
Crop out one single section (one photo)
Go back and "Add" (+) another scan (of that same group)
Crop out a different photo > Go back and Add another scan...
Repeat until scans are complete and Save the results
Original Content
Your Canon printer should have scan software of its own - perhaps packaged similarly to the HP software where the scan software is part of the Canon full driver printer software package.
Sorry, no - I know of no way to connect the Canon to HP full driver printer software (or HP Scan).
Why?
HP Scan (internally) questions and verifies the printer type, model, and features - if the answers are not valid (as far as the software is concerned), the query fails.
There are additional scan software and application options, some of which might work with your printer model.
One Example
Examples,
HP Smart (Windows)
Scan (or Import) photo / image files
Edit > Crop the current file / image / scan content
Add another file / image / scan to the group
Save the group of scanned / imported / edited results as individual files to selected destination.
Partial Example
HP_Smart_W10_Scan_Edit_Select_7
HP_Smart_W10_Scan_Edit_Image_Set_8
References / Resources
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> Open and Read >>> HP printer setup (HP Smart app)
NOTES:
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different browser – assign that browser as the Default. (Note: Chrome not working? Use / Assign a different default browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
===================================================
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"