HP SMART APP impossible to install offline

[sergiobignami]

Impossible to download and then, later, install HP SMART offline on my msi laptop with windows11. My HP OfficeJet Pro 7740 is connected to a home network that is offline and I usually shift from the online network to the other network (that is not connected to the web) to use my printer.  

[sergiobignami]

Impossible to use HP SMART offline offline with windows 11 . I'll never buy an HP product again, it's a pity. To the community: don't upgrade to windows 11.

[Dragon-Fur]

@sergiobignami 

Welcome to the HP User Community.

You are correct -

The HP Smart application requires that you sign into the application.

The HP Smart application requires a web connection to use many of the features supported by the app.

If you wish to do so,

If you have not done so,

Install the Full Feature Software / full driver printer software.

After it is installed,

The full driver printer software can survive and operate in a non-Cloud / non-web environment.

"Never again"

We never judge what people decide to do.

We respect your decision when it is time for you to "move on".

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Printer Software - Installation Package - Download and Save

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• Not working?  If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

Check:  After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.  If found, Right-Click on the printer and "Remove"

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

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