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HP Recommended
HP Ink Tank 315
Microsoft Windows 11

the HP Smart App for Windows 11 is not available on the Microsoft Store, every time I try and download the app it states it is not available on the store.

Then I go in Your Link In Website - https://www.hpsmart.com/gb/en  Then There is No Download Option To Download

The printer i have is the HP Ink Tank 315 ( It Bought in April 23 2022 )

Does anyone have a solution for this ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@UpeakLakdive 

 

Updates / Edits - Update the example plate - no changes to content

 

Your solution: Install / load the full driver software as offered by @Andr-1611 .

 

What else?

 

The link you provided is to the UK site - the HP Smart application for Windows is supported in the UK.

 

The HP Smart application is not available everywhere on the planet.

Why?  Unknown.  Might be > Economics, Laws, Trust / Treaties, Legal issues or barriers, or anything else.

 

Check the Country / Region list - assuming for the moment the list is complete, look for your country / region.

 

If your region is not listed, it would perhaps explain why you cannot find the HP Smart application in your Microsoft Store .

 

Example

HP_Smart_W10_Printer_Settings_Information_2HP_Smart_W10_Printer_Settings_Information_2

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

Hello @UpeakLakdive ,
Welcome to the HP Support Community!

 

Try to download this software package only from here: HP Ink Tank 310 Print and Scan Driver and Accessories 

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
        
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HP Recommended

Downloads fine on my W11 computer from the Microsoft store

 

Valsimot_0-1651518519952.png

 




My profile on LinkedIn

HP Recommended

@UpeakLakdive 

 

Updates / Edits - Update the example plate - no changes to content

 

Your solution: Install / load the full driver software as offered by @Andr-1611 .

 

What else?

 

The link you provided is to the UK site - the HP Smart application for Windows is supported in the UK.

 

The HP Smart application is not available everywhere on the planet.

Why?  Unknown.  Might be > Economics, Laws, Trust / Treaties, Legal issues or barriers, or anything else.

 

Check the Country / Region list - assuming for the moment the list is complete, look for your country / region.

 

If your region is not listed, it would perhaps explain why you cannot find the HP Smart application in your Microsoft Store .

 

Example

HP_Smart_W10_Printer_Settings_Information_2HP_Smart_W10_Printer_Settings_Information_2

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.