HP Scan's login requirement resulted in me being accused of cheating

[MDC_402]

I am taking online courses, and needed to scan in my final exam. When I went to open HPSmart, I was forced to log in to access the scan function. It forced me to open a browser and access the internet to use my scanner. The proctoring software detected this and flagged it, resulting in an accusation of cheating. I was nearly expelled because HP forces me to get on the internet to use the scanner that is 5 feet from my computer.

Please change this.

[Dragon-Fur]

@MDC_402 

Welcome to the HP English Community --

That's a tough lesson -

Unfortunately, the requirement to sign in to your HP Account to use the HP Smart print and scan application won't change based on a decision to use the application, including during other activities.

The answer to is not use any software or application that requires any action that jeopardizes your situation, including using any HP applications or software when working in a restricted environment.

HP cannot make that decision for you.

There are several scan applications and software available for this printer and Windows that do not require sign-in.

I realize none of that helps you now --

The scan options might be worth investigating for later.

Will any of these applications or software options meet the requirements of your online course environment?

Unknown. 

If you can do so, ask the course providers ahead of time -- that is, before your next online test.

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HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

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      Details / Additional Information / Examples

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Printer Software

Reminder --

The Full Feature Software must be installed for proper printing of A3 size documents.

Additionally, the HP driver should be selected in Printer Properties > Advanced > Driver

Install the Full Feature Software / full driver printer software.

HP Scan is included in the full driver.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features.
• If your printer includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Important

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

OR

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_15

Example - HP Scan -

9025_HP_Scan_Menu_PDF_More_Destination_9

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Printer - Applications

Examples - Apps not dependent on full driver software:

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HP Smart - Windows - Application

HP Smart is an application that supports print and scan for PDF and Photos / Images.

The app is available in the Microsoft Store

OR (same thing)

Open the Homepage / Support Website for your printer

Category Software & Drivers > Section Install HP Smart app to complete setup and support

Instructions...

>>> How to Use >>> HP printer setup (HP Smart app)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

NOTE: Webscan feature is not available on Laser printers

NOTE: Webscan feature is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only: Enable Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan

Click Apply to save any changes

Use Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan 

Set up Webscan the way you want it - for example, set the Source to ADF

Click Start Scan to scan your document / image using Webscan

After the scan is complete, Save the scan to your computer.

and / or

• Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.  General Example - Fax and Scan - Document Scan & Save Fax_and_Scan_Document_Scan_Set_1
  

• Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.  General Example - Paint - Image Scan Paint_Scan_Setup_2

• Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows  Scan (in English) to install it.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Inspire 7955e All-in-One Printer  

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