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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Smart App Accessing My Files?

Create an account on the HP Community to personalize your profile and ask a question
08-29-2024 07:59 AM
Welcome to the HP English Community --
When you installed HP Smart onto your device, it was granted privileges to access your data.
iPhone
HP Smart > Settings (gear) > Sections Privacy and Privacy Settings > Manage my Privacy Settings
Example
Manage my Privacy Settings
Select ON / OFF for App Analytics, Advertising, and Personalized Suggestions
You cannot switch OFF the permission for the application to access your data -- this is non-negotiable -- the application must have access to the data to print, scan, save, share, fax, and -- yes -- use shortcuts.
If you do not agree to the contract to use the application, uninstall it from all your devices.
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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP printer setup (HP Smart app)
Read the FAQs
For example:
What is the HP Smart app and its requirements?
And / or
What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
And / or
Why can't I connect my wireless printer or print over the network?
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"