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HP Recommended

I downloaded HP smart app to run shortcuts with my printer but I just saw that I can see all my personal Files on my phone in the app. How is HP accessing this??? And how do I disable it?????

1 REPLY 1
HP Recommended

@chimmyscreenna 

 

Welcome to the HP English Community --

 

When you installed HP Smart onto your device, it was granted privileges to access your data.

 

iPhone

HP Smart > Settings (gear) > Sections Privacy and Privacy Settings > Manage my Privacy Settings

 

Example

Manage my Privacy Settings

Select ON / OFF for App Analytics, Advertising, and Personalized Suggestions

 

You cannot switch OFF the permission for the application to access your data -- this is non-negotiable -- the application must have access to the data to print, scan, save, share, fax, and -- yes -- use shortcuts.

 

If you do not agree to the contract to use the application, uninstall it from all your devices.

 

====  ====  ====  ====  ====  ====

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.