HP Smart App has installed in Arabic, need it in English

[BettyB00p]

I've installed the HP Smart App on my laptop and it's working fine (I think!) but it's in Arabic so I can't read any of it and can't work out how to change it to English. I have the app on a different laptop so I went through that one in English to find the setting that way but couldn't see a setting for Language. I have uninstalled it and reinstalled with VPN off, still the same. Any help appreciated!

[ShlomiL]

Hi,

make sure your operating system language and locale settings are set to English, the app does not have any setting but any such is controlled by your Windows OS settings.

View the System Locale settings for Windows

1. Click Start then Control Panel (or search for Control Panel)
   
2. Click Clock, Language and Region
3. Windows 10, Windows 8: Click Region
4. Click the Administrative tab
5. Under the Language for non-Unicode programs section, click Change system locale and select the desired language.
6. Click OK
7. Restart the computer to apply the change.

Additionally, from the Start menu click the Gear (Settings) icon and then Time & Language.

Click Language from the side pane.

Ensure the required language is listed first under Preferred Languages, ensure that English is the first option

Now open HP Smart and check for any difference.

Shlomi

[BettyB00p]

Thanks so much for the reply Shlomil - however both of the settings you mentioned were already correct when I checked - I think I will go to my workplace's IT Support - this is a home set-up with my own printer but we are still working from home for COVID so hoping they will help! Thanks again, you're very kind.