• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-05-2022 01:47 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have 2 HP printers in the HP "Smart" Application.  One of them went out in the trash last week.  It is that one I would like to remove from the application so that it doesn't get confused as to which of the two I wish to print to.  So...I can add dozens of printers to the confines of the application, but can't find a way to remove any.   

Category:
3 REPLIES 3

‎03-05-2022 10:32 PM

HP Recommended

Hi,

you may scroll a side among the printers, when the printer you would like to remove is highlighted, right-click its picture and select Hide Printer, confirm any prompt and the printer should be removed.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-06-2022 06:46 AM

HP Recommended

Hi ShlomiL. Thank you for your response.  I did do that...hide the printer no longer in use.  It seems hiding it does not remove it from the application's memory, as it it reappears as a print-to option.

Was this reply helpful? Yes No

‎03-08-2022 02:35 PM

HP Recommended

Hello again ShlomiL...I believe I figured it out.  I was able to remove the old printer via the Windows 10 settings printer handler. Thanks for attention in this matter.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.