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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Smart - How to Uninstall/Reinstall printer drivers
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06-24-2020 04:08 PM
I wish to try the uninstall/reinstall driver dance in attempt to fix my printing issues. The printer, an Envy 4520, is installed with the HP Smart app. How do I uninstall the drivers and then reinstall a fresh copy. There is no driver file listed in Apps & Programs, only HP Smart.
Thanks,
Scott
06-29-2020 08:19 PM
Welcome to HP support community.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and run the printer full feature driver.
Click here to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee