• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-14-2024 02:00 PM

HP Recommended
Product: HP DeskJet 4152e All-in-One Printer

HP Smart wont allow me to log in keeps saying:

 

Something went wrong.

  • Cookies may be disabled: Check your browser settings to ensure that cookies are enabled.
  • System clock may be misconfigured: Be sure that your system clock is correct.

X-request-id:

fbf66d20-e20c-11ee-baf0-85ae7235e58b.2c72d670-e23d-11ee-baf0-85ae7235e58b

 

I have uninstalled and reinstalled. I have played with the cookies and my clock is fine, and there is no VPN on.

I need to print my school work and I cant if it won't log me in

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.