HP Smart Tank 520 printer all in one

[RooParou]

Sir, Please it is seriously and very deeply help and cure my problem. 

Bought a new HP Smart Tank 520 Printer.  )Print, scan, Copy model). Downloaded the HP Universal Scan - Full Feature Software and Driver for it from HP Website and installed it. But It still in my computer device manager shows some driver for this printer not installed. 

I can scan and and copy from it. But could not print from the computer. 

What should I do ?

Please dear, help me. please help me. 

[Meghana_10]

Hello @RooParou, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Smart Tank 520 printer. 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

Based on the HP content provided, the HP Universal Scan driver is for resolving scanning issues, not printing. If you installed only the Universal Scan driver, that could explain why scan works but printing from the computer does not.
 

Step-by-Step

1. Install the correct printer software
   Go to 123.hp.com, enter your printer model, and download the recommended drivers/software for your HP Smart Tank 520.
2. Restart the computer
   After installation, restart your PC once.
3. Try printing again
   Open any document and select File > Print.
4. If it still does not print, remove old HP software
   In Windows, open Add or Remove Programs, uninstall software listed with your printer name. If HP Smart is installed and not working properly, uninstall it too.
5. Reconnect and reinstall
   If using USB, disconnect the USB cable first, uninstall the old software, restart the PC, then reinstall the latest recommended package from 123.hp.com. Follow the on-screen setup instructions.
6. Use HP Print and Scan Doctor
   Go to support.hp.com, select Diagnostics, then Print and Scan Doctor, download it, run it, select your printer, and follow the recommended fixes.
7. About the missing Device Manager driver
   Since HP states the Universal Scan package is specifically for scanning, missing print functionality usually means the full printer driver/package is not installed yet.

Take care and have an amazing day!