HP Smart Tank 7005 never switch off

[Deep_World]

Hi @DaScoub,
 

Thanks for your response. I completely understand your concern here, and that you’ve already done everything and  you’ve enabled the Auto-Off and Power Management options, as shown in your screenshot, and yet the printer doesnt  powers down on its own.

To answer your core question: when the printer is connected to Wi-Fi (or any active network), it is designed to remain in a semi‑active state. It will dim the display and enter Sleep Mode, but it will not fully shut off automatically. So that the printer keeps a low‑power connection alive and it can respond to print jobs or remote commands. 
 

I know  since you’re trying to reduce your carbon footprint and expected the printer to honor the shutdown timer regardless of connection. You’re right a network printer is meant to be connected,and  the design prevents full auto‑shutdown in that state.

As long as Wi-Fi is enabled, the printer will only sleep, not shut down.

I hope this helps.

[DaScoub]

Thanks for your answer.

I can't mark my problem as resolved, as it's not, but at least, i know clearly why my printer never switches off.

If by any way, you could put this problem on a list to be taken in charge, it would be helpfull. If anyone have found a workaround, don't hesitate to reply to this post.

[Deep_World]

Hi @DaScoub,
 

Thanks for your response and I completely understand that the issue is still unresolved, and I appreciate your patience while working to understand the cause of the printer's behaviour. While I'm glad we were able to clarify why the printer is not automatically switching off.

At this point, I would recommend reaching out to your nearest HP Authorized Service Center for further evaluation.  
 

To ensure your device receives the appropriate care,Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Regards,

Deep_World