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HP Recommended
HP Pro 7740
Microsoft Windows 10 (64-bit)

My computer was not loaded with MS-Store and cannot update my software. Can the software be updated without MS-Store?

 

1 REPLY 1
HP Recommended

@Mo-first 

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At this writing,

HP Smart is only available as an application from the Microsoft Store.

 

What else?

Install the Full Feature Software to use with your printer.

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

 

Your printer supports both the direct installation of the software and using Easy Start wrapper.

 

Details / Additional information

 

Install the Printer Software

 

Method - Install the Full Feature Software

,

Download-save-install the Full Feature Software / Full Driver for the printer.

 

  1. Full Driver / Full Feature Software includes HP Scan
  2. Full Feature Software does not require a sign-in to use the software.

 

 

Look for and Install the Full Feature Software from your printer’s support website

Open  Product Home  > Select your printer

Open Category Software and Drivers

 

NOTE:

Full Feature Software might have been relocated to

Subcategory Software-Utility

Package name might be  Print and Scan Driver and Accessories

 

  • Download-and-Save the printer software (Full Feature Software)
  • If using USBDisconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

OR

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).

 

  1. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.

 

  1. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.

 

  1. Full driver provides print and scan functions supported by your printer.

 

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References / Resources

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications)

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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