• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎06-07-2025 10:31 AM - edited ‎06-07-2025 10:38 AM

HP Recommended
Product: HP OfficeJet 4655 All-in-One Printer

Printer has been installed and working fine for years. Yesterday documents just sit in the print queue. I uninstalled the printer from windows and then uninstalled HP Smart from all 3 of our Windows Accounts. After reinstalling HP Smart I tried to setup the printer again. HP Smart finds the printer and then all I get is that spinning circle. The circle spun all night long last night. I cannot get this thing installed.

 

Also, with Wifi off it finds the 4650 printer and spins forever.

 

With wifi on it finds the 4650 printer and another one with HP??? in brackets. It won't even attempt to install the 4650 all by itself. Selecting the bracketed HP device it also spins forever.

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2025 10:33 AM - edited ‎06-07-2025 10:55 AM

HP Recommended

OK never forking mind. All I had to do was unplug the printer and re-plug it in. Good Lord this is the most aggravating thing on earth.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-07-2025 10:33 AM - edited ‎06-07-2025 10:55 AM

HP Recommended

OK never forking mind. All I had to do was unplug the printer and re-plug it in. Good Lord this is the most aggravating thing on earth.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.